Q1
What is your minimum order quantity (MOQ)?
Our minimum order quantity is one set. We accommodate both single custom residential orders and bulk commercial projects.
Q2
How long is the production lead time?
Production normally takes 40 to 45 days after receiving your deposit and finalizing the technical drawings.
Q3
What does your after-sales service and warranty cover?
We provide a comprehensive 3-year warranty. If any quality issues arise within 3 years from the delivery date, we will assist in resolving and fixing them free of charge.
Q4
Do you provide technical drawings and installation support?
Yes, we provide 2D and 3D CAD design drawings prior to production. Upon delivery, detailed drawings, installation instructions, and an itemized packing list are included. You can contact us anytime for remote installation assistance.
Q5
What advantages do you provide for homeowners, wholesalers, and retailers?
To save time and cost, we provide a full one-stop material solution including customized iron doors, windows, staircases, railings, kitchen cabinets, wardrobes, vanities, showers, and flooring.
Q6
What specialized services do you offer to developers, contractors, and builders?
We have an in-house design engineering team dedicated to delivering tailored solutions within your project budget. Site visits for precise measurements and on-site installation instructions can also be arranged upon request.